Terms of Service
Last updated: November 14, 2025
Important: These Terms of Service govern your use of the Nutrido mobile application. By downloading, installing, or using our app, you agree to be bound by these terms.
1. Agreement to Terms
These Terms of Service ("Terms," "Agreement") are a legal agreement between you ("User," "you") and Nutrido ("we," "us," "our") regarding your use of the Nutrido mobile application (the "App") and related services.
By downloading, installing, accessing, or using our App, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our App.
We may modify these Terms at any time. We will notify you of material changes through the App or by email. Your continued use of the App after such modifications will constitute your acceptance of the updated Terms.
2. Description of Service
Nutrido is an AI-powered nutrition tracking mobile application that allows users to:
- Capture photos of food and meals
- Receive AI-powered nutrition analysis and estimates
- Track daily nutrition intake and progress
- Set and monitor personal nutrition goals
- Store nutrition data locally on their device (iOS or Android)
- Export nutrition data for personal use
- Receive push notifications for meal reminders and promotional offers (premium users)
Important Disclaimer: Nutrido is a nutrition tracking tool and is not intended to provide medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical advice and dietary recommendations.
3. Eligibility and Account Requirements
3.1 Age Requirements
- You must be at least 13 years old to use Nutrido
- If you are between 13 and 18 years old, you must have parental or guardian consent
- Users under 18 should use the App under adult supervision
3.2 Account Responsibility
- You are responsible for maintaining the security of your device and App data
- You must provide accurate information when using the App
- You are responsible for all activities that occur through your use of the App
- You must notify us immediately of any unauthorized use of your account
4. Acceptable Use Policy
4.1 Permitted Uses
You may use Nutrido for:
- Personal nutrition tracking and health monitoring
- Educational purposes related to nutrition and diet
- Sharing nutrition data with healthcare professionals (at your discretion)
- Exporting your own data for personal records
4.2 Prohibited Uses
You agree NOT to use Nutrido for:
- Any illegal or unauthorized purpose
- Uploading inappropriate, offensive, or harmful images
- Attempting to reverse engineer, hack, or compromise the App
- Sharing or distributing malicious content through the App
- Using the App to provide medical advice to others
- Commercial purposes without our written consent
- Violating any applicable laws or regulations
- Interfering with other users' use of the App
5. AI-Powered Nutrition Analysis
5.1 How It Works
Our AI nutrition analysis feature:
- Uses OpenAI's advanced computer vision technology
- Analyzes food photos to identify ingredients and estimate nutrition
- Provides estimates based on visual analysis and food databases
- Continuously improves through machine learning algorithms
5.2 Accuracy and Limitations
Important: AI nutrition analysis provides estimates, not exact measurements. Accuracy may vary based on:
- Photo quality, lighting, and angle
- Food preparation methods and ingredients
- Portion sizes and serving variations
- Complex or mixed dishes
- Regional food variations and recipes
Always use your judgment and consult nutrition labels when available for the most accurate information.
5.3 User Responsibility
- Review and verify AI-generated nutrition estimates
- Make adjustments based on your knowledge of the food
- Use additional weighing methods for greater accuracy when needed
- Understand that estimates are for informational purposes only
6. Health and Medical Disclaimers
Medical Disclaimer: Nutrido is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
6.1 Not Medical Advice
- The App provides nutrition tracking tools, not medical advice
- Information provided is for educational and informational purposes only
- Always consult healthcare professionals for medical advice
- Do not use the App to self-diagnose or self-treat medical conditions
6.2 Health Conditions
- Consult your doctor before making significant dietary changes
- If you have diabetes, heart disease, or other health conditions, seek professional guidance
- Pregnant or nursing women should consult healthcare providers
- Individuals with eating disorders should use the App under professional supervision
6.3 Emergency Situations
If you experience a medical emergency, do not rely on the App. Contact emergency services or your healthcare provider immediately.
7. Intellectual Property Rights
7.1 Our Intellectual Property
Nutrido and all related content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. This includes:
- The Nutrido app and its design
- Our logo, trademarks, and branding
- Software code and algorithms
- User interface and experience design
- Documentation and help materials
7.2 Your Content
- You retain ownership of photos and data you upload to the App
- You grant us a limited license to process your photos for AI analysis
- We do not claim ownership of your personal nutrition data
- You can delete your content at any time through the App
7.3 Third-Party Content
The App may include content from third parties, including nutrition databases and AI services. Such content remains the property of its respective owners.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8.1 Key Privacy Points
- Your nutrition data is stored locally on your device
- Food photos are processed by OpenAI for AI analysis only
- We do not sell or share your personal data with third parties
- You control your data and can export or delete it at any time
9. Subscription and Payment Terms
9.1 Free and Premium Features
- Nutrido offers both free and premium subscription features
- Free features include basic nutrition tracking with limited AI analyses
- Premium subscriptions provide unlimited AI analyses and advanced features
- Subscription features and pricing are subject to change
9.2 Payment and Billing
- iOS: Subscriptions are processed through Apple's App Store
- Android: Subscriptions are processed through Google Play Store
- Billing is handled according to the respective app store's terms and conditions
- Subscriptions auto-renew unless cancelled before the renewal date
- iOS: Manage subscriptions through your Apple ID account settings
- Android: Manage subscriptions through Google Play Store settings
9.3 Refunds and Cancellations
- iOS: Refund requests are subject to Apple's App Store refund policy
- Android: Refund requests are subject to Google Play Store refund policy
- You can cancel subscriptions at any time through your device's app store settings
- Cancellations take effect at the end of the current billing period
- No refunds for partial billing periods unless required by law
10. App Availability and Updates
10.1 Service Availability
- We strive to maintain App availability but cannot guarantee 100% uptime
- Scheduled maintenance may temporarily interrupt service
- AI analysis requires internet connectivity and may be affected by network issues
- We reserve the right to modify or discontinue features with notice
10.2 Updates and Changes
- We may release updates to improve functionality and security
- Some updates may require the latest iOS or Android version
- Major changes to core functionality will be communicated in advance
- You are responsible for keeping the App updated
11. Limitation of Liability
Important Legal Notice: Please read this section carefully as it limits our liability to you.
11.1 Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- Warranties of merchantability and fitness for a particular purpose
- Warranties regarding accuracy of nutrition estimates
- Warranties of uninterrupted or error-free service
- Warranties regarding security or privacy protection
11.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from use or inability to use the App
- Damages from reliance on nutrition estimates or health information
- Damages exceeding the amount paid for premium subscriptions in the past 12 months
12. Indemnification
You agree to indemnify, defend, and hold harmless Nutrido, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the App
- Your violation of these Terms
- Your violation of any third-party rights
- Content you upload or share through the App
- Any health decisions made based on App information
13. Termination
13.1 Termination by You
- You may stop using the App at any time
- Delete the App from your device to terminate your use
- Cancel any active subscriptions through your device's app store settings
- Use the "Reset All Data" feature to remove local data
13.2 Termination by Us
We may terminate or suspend your access to the App if you:
- Violate these Terms of Service
- Use the App for illegal or harmful purposes
- Attempt to compromise App security or functionality
- Engage in abusive behavior toward other users or our team
13.3 Effect of Termination
- Your right to use the App will immediately cease
- Local data on your device will remain unless you delete it
- Premium subscription benefits will end at the current billing period
- Provisions regarding liability and indemnification will survive termination
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.
14.2 Dispute Resolution
For any disputes arising from these Terms or your use of the App:
- Informal Resolution: Contact us first to attempt informal resolution
- Mediation: If informal resolution fails, we encourage mediation
- Arbitration: Binding arbitration may be required for certain disputes
- Class Action Waiver: You agree not to participate in class action lawsuits
14.3 Jurisdiction
Any legal proceedings must be brought in the courts of [Your Jurisdiction], and you consent to personal jurisdiction in such courts.
15. Miscellaneous
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nutrido regarding the App.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
15.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
15.4 Assignment
You may not assign these Terms or your rights hereunder. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
15.5 Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or network failures.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: info@nutrido.io
Website: https://nutrido.io
Response Time: We will respond to your inquiry within 5 business days
For technical support, please use the help feature within the Nutrido app or contact our support team.
Thank you for using Nutrido! We're committed to helping you achieve your nutrition goals while protecting your privacy and providing a great user experience.